Shipping policy
At HOTZ, we aim to make shipping simple, fast, and predictable.
Free U.S. Shipping
We offer free standard shipping on all U.S. orders, with no minimum purchase required.
Order Processing
Orders placed Monday through Friday before 12:00 PM MT are typically processed and shipped the same business day.
Orders placed after 12:00 PM MT, on weekends, or on holidays will typically ship the next business day.
Delivery Time
Most standard-shipping orders arrive within approximately 5 business days after shipment, depending on the destination and carrier.
Delivery times are estimates and may occasionally be affected by carrier delays, weather, holidays, or other circumstances outside our control.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information so you can follow your package's progress.
Please allow a short period of time for tracking information to become active after receiving your shipping confirmation.
Shipping Area
We currently ship orders through our website to addresses within the United States.
For questions about shipping to an international destination, please contact us at info@gohotz.com before placing your order.
Shipping Questions or Problems
If you have a question about your order, tracking, or delivery, contact us at info@gohotz.com and we'll be happy to help.
Thank you for shopping with HOTZ.